1. What is La’ Riesta?
La’ Riesta is a based online retail & wholesale ladies fashion. La’ Riesta indicates well manage trading company. To know more about La’ Riesta, please kindly read “About Us”.

2. How can I place an order?
Customers may read the “Purchase Guidelines”.

3. Can I order by phone?
No, we process all of customers’ orders only by online shopping cart due to our phone system unable to receive any calls.

If customers have any inquiries, you may contact our Customer Support with sms to +62 856 656 8506.

It is more efficient to customers by sending us an e-mail to marketing@lariesta.com.

Our customer support will be replied all of your inquiries as soon as possible.
Our working hours is from 9:00 – 22:00 GMT +7.

4. Do you have any stores or showroom?
No, we are running online business system to minimize cost for assuring customers receive the best price.

5. What is the meaning of Pre-Order (PO)?
Pre-order are the items which are not in our warehouse yet. Customers can order and make full payment. After we receive the full payment, we’ll order to our supplier. It needs approximately 4 business weeks to arrive our warehouse. After we received the goods, we’ll confirm to our customers and ship to their places.

6. How can I make the payment?
Customers have to make full payment after check out from the shopping chart. We do not accept Down Payment (DP) system.
We have several types of payment methods. Customers may read the “Payment Method”.

7. Why do I need to make full payment for pre-order items in advance?
This is to avoid dead buyers who go missing after items have been ordered.

8. Can I cancel the order?
Please kindly contact us if you wish to cancel your order before making payment.
No cancellation of order after being payment.

9. Do you have a paper catalogue?
As all of our styles are shown on the web, and goods stock level changes everyday, we regard our online shopping cart as our catalogue. We do not issue paper catalogue.

10. How often do you add new styles to your line?
We update new styles daily. Our goal is to bring all the latest fashions and trends to women with the speed and ease of e-business. Thats why our selection is so dynamic.

11. How is your sizing for shoes, do you carry special sizes, are these junior sizes?
Usually the size for choosing is Chinese size. but there's size chart for you to transform Chinese size to US size,UK or Australia size ,etc.To assist you in ordering the correct size, we have included a link to our "Size chart".

12. How to specify sizes when I Checkout?
There will have clear size information shown at products description. Just leave the message to specify the size you prefer,then click checkout.

13. Is your merchandise used or irregular?
No, we provide our customers with wearable quality of merchandise, none of our fashions are irregulars or seconds.

14. I am interested in wholesale and would like to know more about wholesale?
Please kindly send us an e-mail to know more about Wholesale Terms & Conditions (WTC).

15. How do I know if the product price is at retail or wholesale?
All of the prices which have shown on our website are retail price.

16. Your products are pretty and in very reasonable price, how can I keep contact with you?
Thank You. 100% of our first-time customer would place their next order. It stimulates us to keep going on improving our products and services.
We will update new styles daily please keep often to come to our store. Your comment, inquiry and problem to contact us page and Email: marketing@lariesta.com are always welcome!